Absolutely professional. Awesome! No problems whatsoever. A++ I needed a late night right home from the airport (1am.) and I didn't want to screw around with a taxi or those vans. So I called them- even if they're a little pricier- due to all these great yelp reviews. The driver met me, right on time, in baggage claim. He was very nice, chatty, pleasant and got me home quickly and made sure I was safe in my apartment before he departed. I'd reserved a sedan but was upgraded for free to an SUV. SUV was clean, beautiful!
I didn't notice, nor did I ask, but I think they have a fully stocked bar. Worth the price and will definately use Crown again.
Lisa H. Long Beach, CA
omg!!!!!!!!!!!!!! best experience yet !!! where do i start...bridget nicest lady ever never mad me feel like i was bothering her even thought i had 20 million qustions..she made this whole transition perfect!!!!!!!! '
so my guest start to arrive to my hotel room however the hotel manager starts to complain....as i am in my rom stressing about howto get 40 people out my hotel , my mom comes in and say you driver has let everyone on the bus and has started playing music and all...i was like "what''? lol amazing.....finally i made it out side everyone was on my bus ready to go ...i turn to get on the bus and i get an amazing greeting from my driver jamie....nicest guy i ever met......ever passenger on my bus thought he was amazing and had something great to say about him.......thank you so much.....jamie...and bridget and benard for everything my birthday was amazing
Angela S. Los Angeles, CA
I was in LA with my wife for my 40th birthday. I was all set to book with another company when I decided to check reviews on Yelp. I changed my mind last minute to book with Crown Limousine based on the reviews, and I am so glad I did!
I booked with Khanittha, and she couldn't have been more helpful. Khanittha gave me 5 star treatment to rent a limo for the entire day. I had the limo for almost 14 hours. I requested a black limo, and was offered a black Chrysler 300 as an upgrade. My request was to have a tour of LA including Beverly Hills, Hollywood, Beaches, and then off to dinner later in the evening.
Our limo driver was named Chaz, and he was fantastic! He knew everywhere in LA to go including a lot of great history. We started out in Beverly Hills, went through the Pacific Palisades to Malibu, down to Santa Monica Pier, and to Venice Beach. We went around LA and on to Griffith Park observatory. The view was amazing! We went all through Hollywood, and end up on Rodeo Drive. It was like three Starline tours in one with the best tour guide in the city. We stopped at the hotel to change and then ended the evening out for dinner. We certainly arrived in style at one of the most prestigious restaurants in L.A.
Overall I had a 5 star VIP experience for my 40th birthday, and I owe it to Crown Limos. Fantastic job!
Michael O. Winnipeg, MB Canada
A tip of the tiara to you, Crown Limousine!
They are absolutely on time, the vehicles are always clean and gorgeous, the drivers are polite and professional, and their pricing is always competitive. I am a very thorough consumer when it comes to researching and finding the best balance between cost and quality.
I used them for my birthday last year (20 pax stretch Hummer) and I used them again this year (10 pax stretch Lincoln). As always, plenty of ice, glasses, and all the technological bells and whistles.
Thank you, Bridgette and Crown!
Lisa T. Los Angeles, CA
Crown Limo was awesome. I hired them to cart around my giggly, drunk self on my 21st birthday and not only was booking the limo easy, the people over the phone were respectful and nice, gave me a GREAT DEAL, but the driver was awesome. Jamie took it upon himself to go above and beyond and was such a gentleman! He really showed me and my girls around LA and we had a great time. I highly recommend this company and especially Jamie! He's AWESOME!
Clare S. Glendale, CA
WOW! That's all I have to say! Thank you yelp and fellow yelpers for informer me about this service! They weren't joking when they gave this place 5 stars!
First off, they were extremely professional and prompt. I received a call after submitting my online info to get a quote. I came to LA with no car for vacation and wanted to head out to WeHo for a night out on the town. Well I ended up booking my ride with Khannitha, who was very helpful and nice.
When my driver, Scott, arrived he called and pulled up right behind my hotel. Cab drivers and even a shuttle (that I had taken earlier on my trip) didn't even do that; they would be way down the alley! Anyways Scott was awesome, awesome, awesome. I felt comfortable with him and he provided excellent service and definitely friendly! I had originally booked the limo for 2 hours and ended up staying an extra hour, which was well worth it.
Overall, I would highly recommend this service, which I'll be using when I return in June!! I should've used them for my ride to LAX!
Genichka G. Denver, CO
Yelpers were right! This Limo service is amazing!!! I called Crown Limo last week and spoke to Nicolette to get a stretch limo for my brother's birthday. She is so wonderful- I got such an amazing deal on it! And we got a complimentary bottle of champagne for the birthday boy! She even sent me an email letting me know we were set for our big fun night!
The driver (Rory) was very prompt and he was so courteous! We went to four places and made it everywhere on good time. Oh, and this was unbelievable- we would step out at each of our stops, and when we got back, we found clean glasses and everything in the Limo was immaculate.
Thank you, fellow yelpers for recommending Crown Limo!
M K. Santa Monica, CA
Booked last minute a ride home as original plans fell through. Called while deplaning and walking out the gate. Car showed up ready for me when i got my bags.
Terry answered and told me he'd call me back in 5 mins. Confirmed everything and was ready when he called me back. I say again, HE CALLED BACK!!!
How many times do people say they will call you back and don't?
Driver was professional and courteous. He made sure I was comfortable and provided excellent service.
Crown continues to serve all the time and this review is the least I can do to show my appreciation.
Hyung L. Culver City, CA
First off I would like to recommend this company to anyone who needs transportation service. They were nice, friendly, prompt, professional, and most of all efficient. I would rate them A+++!!!
Usually, you expect the minimum since, it's their job and they probably don't want to be @ work anyways....HOWEVER, the person I spoke with on the phone was extremely helpful, patient, friendly, and exceeded my expectations for customer service.
The chauffeur, Bernard, who picked up our Bachelorette party was 20 minutes early and called us to let us know that he was waiting outside. He greeted us professionally and had a cheery mood that made the experience more enjoyable (he smelled really good too!) Not to mention, when we got in the limo, the interior was clean (no tears or stains), and everything was in it's place. The drinks and liquor we requested were already in the limo along with glasses and plenty of ice, which made it convenient for all the girls to pregame before our wild night out! :) ASK FOR BERNARD.... you won't be disappointed.
Out of all the limo services I have used for business/outtings, I would say Crown Limo has had the best service, hands down. I will not be going to any other limo company.
Monica L. Los Angeles, CA
I used these guys a few years ago when I went to my high school prom. Outstanding service.
Our limo driver was the coolest guy ever.
To this day I remember what a fun night it was.
He took us to prom, then Denny's, then bowling in our dresses and tuxedos, and finally dropped us off one by one.
Sweet sweet memories.
Omowale O. Los Angeles, CA
I used Crown to drive me home after having Lasik surgery... The driver was even kind enough to come "claim" me upstairs in the doctors office which I thought was a nice touch.
When we walked outside? The ride turned out to be an Hybrid SUV which I admit was pretty cool and there was even a bottle of water awaiting my arrival.
My driver and I chatted up a storm the entire ride home which turned out to be a very quick 30 minute ride! During lunch! In LA?!?! :O) Ha! Who knew??!?! So I was a little bummed that it was so fast and I had to pay for a 2 hour minimum (@ $60/hour, Crown IS competitively priced though) that I didn't need, but that--clearly--wasn't their fault and they've got to make a living too, right? :O)
(Friendly reminder to also tip your driver! Rates often do NOT include gratuity.)
Val C. Studio City, CA
Fan-FREAKIN-Tastic! Everything was great.
I try to pretend that I'm the type of person who regularly deals with luxuries such as limos and gift bags. Truthfully, I rarely have the opportunity for either (note to anyone listening who wants to change that).
Last weekend I flew out to LA for the Britney concert and I wanted to make a big evening of it. That's where Yelp came in handy and since Crown was the highest rated I gave them a call. I was surprised to receive a 10% Yelp discount and that's really all I needed to hear to book a Towncar.
Jamie, our driver, was prompt, courteous, and got us around the city with ease. He even put up with our frequent stops through West Hollywood.
I *heart* these guys. Awesome service.
David K. Atlanta, GA
This was highly recommended on Yelp and I'm glad I used them. I needed a ride to the airport from BH and emailed Crown Limousine for a rate. They responded immediately and even followed up by phone call to reconfirm. I mentioned I found them on Yelp and they gave me the 10% discount. Towncar was immaculate and driver was courteous.
Service was friendly, punctual and professional. I was really impressed, I can't wait to use them again when I'm in LA.
Anette T. San Mateo, CA